The Good Taste Chronicles

Stemming the tide of vulgarity in the general public.

Tuesday, January 10, 2006

The suckiness of Alaska Airlines

You know, I used to really like Alaska Airlines. They seemed to have some class, in an industry that really has no class left. But they've got me pretty grumpy recently.

But then all this crap started with them: Scab ramp agents causing near fatalities; a call center that is a joke (I have a travel credit with them that I've been trying to use for at least six months, but every time I call them, I'm told my expected wait time will be 30 minutes - and of course, you can't process the credit on the web) and now, worst of all, they were busted for having yet another scab baggage guy mishandling animals.

I flew Alaska home from LA, and I can tell ya: The bloom is off the rose. They used to have a really nice first class, but now it's nothing more than slightly bigger seats that are slightly closer to the door. We get the same bad service up front as they do out back. Might as well fly southworst. (which is something I never thought I'd ever say.)

So scratch another one off the list.

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